Updated – 30-10-2023
Welcome to the Return and Refund Policy of NewGen Cleaning Services. This policy outlines the terms and conditions for requesting returns and refunds for services and products purchased through our website.
We aim to provide top-quality cleaning services. If you are not satisfied with our service, please contact us within 3 days of the service date to request a refund or discuss possible solutions.
We will review your request and may offer a refund or a re-service at our discretion.
If you have purchased any cleaning products from us, please inspect them upon delivery. If you find any defects or issues, please contact us within 3 days of receiving the products.
We will provide instructions for returning the product and, upon verification, may offer a replacement or a refund.
To cancel a service or product order, please contact us at least 5 hours before the scheduled service or the shipment date.
Cancellations made within 5 hours of the scheduled service may be subject to a cancellation fee.
If you have any questions or concerns regarding our Return and Refund Policy, please contact us at:
To view our full legal policies, please visit:
We may update our Return and Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.
NEWGEN CLEANING SERVICES 3200 14 Ave. NE, Bay #12, Calgary, AB, Canada T2A 5P1